We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection.

Backpacks and duffle bags are not permitted in the exhibit.

Prohibited

Backpacks, luggage, and duffle bags

Paints and aerosols

Indelible markers

Weapons of any type

Outside food and beverages (including alcohol)

Food of any type is not permitted in the gallery

Any item deemed by exhibit security or venue management to be inappropriate

Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted

Camping chairs

Tripods

Permissible

Walkers, mobility scooters, and other mobility aids

Strollers

Cameras (still/video)

Service animals: For non-traditional service animals, please contact us before your visit.

Prohibited items will not be stored by venue management or on site.

Disney Animation: Immersive Experience reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us for more information.

Exhibit & Venue

The entrance, lobby and gallery are all on the same floor with no barriers. The venue is wheelchair accessible and has no barriers to entry for anyone using mobility aids.

Parking

There are five accessible parking spots available on the North side of the building, adjacent to the sidewalk to the front door. The accessible parking spaces are level with the sidewalk. The rest of the parking lot requires a step up to the sidewalk of 6” to 8”.

Patrons can be dropped off at the front door where there is space in the entry area to wait.

Sensory Advisory

This experience may contain bright and flashing lights that may cause discomfort for people with photosensitive epilepsy. There may also be loud music and effects. Viewer discretion is advised.
Part of the immersive experience is the music which can at times be loud. This may cause discomfort for people with sensitive hearing. Earplugs are available upon request.

Seating & Mobility Aids

Wheelchairs, walkers, and scooters are all permitted.

Support Persons

Patrons supporting persons with disabilities receive free admission to the exhibit and do not require a ticket for entry. At no time will a patron with a disability who is accompanied by a support person be prevented from having access to his or her support person while on the exhibit premises.

Service Animals

Service animals are permitted, but please be advised that the volume and visuals may be uncomfortable for animals. For non-traditional service animals please contact us.

Masks

Masks are not required for entry to the exhibit. They are optional for staff and guests in accordance with current legislation.

We encourage all patrons to follow safety recommendations such as social distancing, frequent hand washing, and staying at home if they are not feeling well.

Bathrooms

There are two bathrooms located at the rear of the building. They can be accessed from a corridor to the right of the gallery exit, as well as from the venue entrance by walking through the retail and mural corridor past the gallery.

Each bathroom is equipped with one accessible stall. There are currently no gender-neutral facilities.

The exhibit opens 15 minutes before the first entry time of the day and closes 20 minutes after the start time of the last entry time of the day.  For entry times, please see the ticketing calendar when you click BUY TICKETS.

Location

Lighthouse ArtSpace Columbus is located at 940 Polaris Parkway.

Parking

Parking is available at no cost on site.

Directions & Transit Information

The venue is approximately 1.5 miles west off of the Polaris Parkway exit off I-71. 

The venue is accessible by two bus stops nearby: the first at 8685 Sancus Boulevard (a 0.8-mile walk from the venue), and the second at Polaris Parkway & Polaris Mall (a 1-mile walk).